21 MARCH 2025: HYSEA hosted a session on Managing Difficult Conversations with G. Riley Mills as part of its Leadership Series. It was an incredibly insightful session! From tackling challenging workplace discussions to managing personal conflicts, we gained valuable strategies to approach difficult conversations with confidence, clarity, and empathy.

Here are some key takeaways:
Active Listening & Empathy – Truly understanding the other person’s perspective can turn conflicts into meaningful discussions.
Stay Clear & Composed – Managing emotions and communicating with clarity prevents misunderstandings.

Frame the Conversation for Success – Instead of confrontation, ask: “What’s the best outcome for both parties?”
Handling Resistance – Acknowledge concerns, ask the right questions, and take a collaborative approach.

The Power of Pause – A moment of silence before reacting can lead to better responses and outcomes.

Difficult conversations are a part of life—but with the right approach, they can become opportunities for growth and stronger relationships.

A big thank you to G. Riley Mills for sharing such practical strategies, and to all attendees for making this an engaging session!