August 1, 2025 | The Westin, Hyderabad :
GCC X…Hyderabad was a sold-out event with 600+ delegates participating from 94+ GCCs along with large representation from GCCs country heads, MDs, GCC AI & Analytics leaders, Provider Firms Leaders & 60+marquee speakers delivering curated content over 35+ differentiated sessions. Over 40+ deserving awardees were also felicitated across 5 categories at GCC ONE AWARDS.
Context Setting & Welcome Address by Sameer Dhanrajani & Prashanth Nandella
The event began with context-setting session by Sameer Dhanrajani, CEO of 3AI, who shared his vision on the evolving landscape of AI and digital transformation. This was followed by a warm welcome address from Prashanth Nandella, President of HYSEA, who highlighted the industry’s collaborative efforts and future opportunities.
Opening Address by Lalit Ahuja, CEO, ANSR
The event commenced with an inspiring opening address by Lalit Ahuja, CEO of ANSR. With his visionary leadership and deep industry expertise, Lalit set the tone for the day, highlighting the importance of innovation, collaboration, and the transformative role of global capability centers in shaping the future of enterprises. His insights provided a powerful start, energizing the audience for the sessions ahead.
Fireside Session: Rajesh Varrier and Prashant Nandella
The Fireside Session brought together industry leaders for an engaging dialogue. Rajesh Varrier, Chairman and Managing Director of Cognizant shared insights on digital transformation and global leadership. Prashanth Nandella, President of HYSEA highlighted collaboration and innovation in the tech ecosystem.
Leaders Exclusive Session: Building Novel Operating Models for Future-Fit GCCs: New Ruminations
The panel brought together industry stalwarts like Rajesh Kumar Ojha – PwC India, Ranga Pothula – Infor, Jaideep Agarwal – Warner Bros. Discovery , Amit Kalra – Swiss Re , and Sangeetha Yanamandra OpenText, who led thought-provoking discussions on the theme “Reimagine the New Next in GCCs with AI”
Their forward-thinking perspectives highlighted how building agile and innovative operating models for future-fit GCCs is a true paradigm shift, crucial for staying ahead in an era of rapid change.
Special Address by Deshant Kaila: From Burgers to Bytes, The role of Global Business Services in McDonalds Evolution
Spotlight Talk by Sheenam Ohrie: Inspiring Growth, Delivering Results: Building Strong & Resilient GCCs for tomorrow
Spotlight Talk by Sailaja Josyula: emphasized that a strong focus on innovation, agility, and operational excellence will remain central to building and scaling next-generation Global Capability Centers (GCCs)
Spotlight Talk by Prashanti Bodugum: Impact Driven GCCs Enabled my Operational Excellence & Robust Capabilities
Leaders Exclusive Roundtable: The New Code of Leadership & Talent in GCCs: Staying Ahead of the Curve
The panel brought together industry stalwarts like Pragya Singh – McDonald’s, Rekha Narendra – RealPage, Inc., Dr. Dinesh Kumar Murugesan – dsm-firmenich, and Smriti Mathur (she/her) – Pegasystems, who led an insightful discussion on “The New Code of Leadership & Talent in GCCs: Staying Ahead of the Curve.”
Their collective experience and forward-thinking perspectives shed light on redefining leadership and talent strategies—essential for navigating constant change and driving success in tomorrow’s GCCs.
Spotlight Talk by Durga Prakash: The Cognitive Leap – ReImagining the future of GCCs in India, McDonalds View
Unplugged Debate : Building AI Capabilities in GCCs: Strategic Considerations
Building AI Capabilities in GCCs—Strategic Considerations.” The panel- featuring Jitendra Chakravarthy Putcha, Naren Peri, Pallavi Katiyar, ANANT ANAND, Rajat Kapoor, and a skilled moderator—delved into the transformative impact of AI on Global Capability Centers.
Rapid Pace Masterclass by Sharma Sonti: Global Workforce Strategy in the age of Tech Transformation and AI
Leadership Roundtable Session: Transformative Approaches in GCCs: Can Scale & Impact co-exist in the Agentic AI era?
The session featured industry trailblazers Madhuri Duggirala, Ashutosh Khare, and Kishore R., Karthik Ragunathan and moderated by Namita Seth
They shared forward-looking perspectives on driving innovation, balancing scale with meaningful impact, and harnessing Agentic AI to reimagine the future of GCCs.
Spotlight Talk by Saurabh Sharma: Unlocking full potential of AI in GCCs
Lounge Specials: Redefining the new code of Innovation & Transformation in GCCs with AI: Strategic Perspectives to build External Ecosystem
Reimagine the New Next in GCCs with AI – brought together industry leaders and innovators to explore the evolving landscape of AI-driven innovation and transformation in Global Capability Centers. The panel featured Lalitha Indrakanti, Kavikrut, Ram Chandnani, P J Narayanan , and Nitin Sharma , who shared strategic perspectives on building external ecosystems, fostering collaboration, and driving growth.
Rapid Pace Masterclass by Amiteshwar Seth: Advancements in AI: Opportunities and Threats for GCC’s
“Future of Work” – a study by PwC on Future Operating Models and Ways of Working
To better understand how Global Capability Centers (GCCs) and IT/ITeS organizations are preparing for this transformation, HYSEA and PwC India partnered to conduct the Future of Work Survey 2025 study.
This comprehensive study reveals how leaders are embracing AI-first operating models, agile workforce strategies, and future-ready talent development to thrive in a rapidly evolving business landscape.
Download the HYSEA Future of Work Study here : https://hysea.in/future-of-work-survey-2025/
