| Convox: A Hyderabad-Based Global Innovator in Telecom, Public Health, and Enterprise Solutions. Headquartered in Hyderabad, India, Convox is a leader in digital transformation, offering cutting-edge solutions in telecom, customer service, and enterprise operations. With a strong global presence, we are proud to have Nigeria as one of our key international branches, driving innovation and excellence in the region.  Glo-Convox: Elevating Call Center Technology in Nigeria As part of our international expansion, Convox has partnered with Globacom, Nigeria’s second-largest telecom provider with a 30-million-strong customer base. Through this collaboration, we are enhancing call center services for enterprise clients, ensuring superior customer engagement and service efficiency. To reinforce this partnership, we have launched a joint brand identity—Glo-Convox—a symbol of our commitment to revolutionizing customer service technology in Nigeria.  Advancing Public Health with Oxford University & UNICEF At Convox, we are committed to leveraging technology for social impact. In collaboration with Oxford University and UNICEF, we have conducted a nationwide study to assess the vaccination status of children under two years old across Nigeria. Building on this research, we are utilizing Convox’s call center technology to launch survey campaigns, collecting real-time insights from parents and caregivers. This initiative not only enhances immunization awareness but also showcases the power of telecom in driving public health advancements.  Enhancing Domino’s Customer Support with Ticketing Management To optimize customer service operations, Convox has implemented an advanced ticketing management solution for Domino’s Pizza in Nigeria. This system streamlines complaint resolution, support inquiries, and service management—ensuring faster response times and improved customer satisfaction.   A Hyderabad-Based Company with a Global Vision From our headquarters in Hyderabad, India, to our expanding footprint in Nigeria, Convox continues to drive digital transformation across industries. Our expertise in enterprise communication, public health technology, and business process automation ensures that we deliver efficiency, innovation, and social impact worldwide, Click here to Know more about ConVox.        |
- +91 9030032711
- +91 92465 00952
- info@hysea.in
