Consultative Selling Skills
Dear Member,

It is very commonly seen that the sales teams often confine themselves to offering products and services that are within the purview of their organization and don’t think beyond to address the variety of needs of the customer. Similarly, the delivery teams don’t expand their view beyond the application or domain they are serving and lose out on many opportunities of growth.

Another issue that is commonly seen is the ability to say “No” to customers when they ask for more than what was agreed in the initial contract. In most situations either the customers become unhappy if their requests are not met or the delivery teams become unhappy when they do not have budget to fulfil those needs and end up getting stressed out while fulfilling the needs with same set of resources. In long run it impacts the relationship with the customer and the growth of the company. The ability to handle those requests and convert them to opportunities of growth is a learnable skill under the ambit of “Consultative Mindset”.

HYSEA in association with Crossover Leadership Partners invites business leaders to a one-day immersive program called “Consultative Selling Skills” on
28th November 2019, 10am to 5pm Club Botanika
Click Hear to Register!!!
Target audience
Heads of Small and medium enterprises and their direct reportees, Employees of large companies who are selling to internal and external customers, People involved in growing their accounts and organisations, Business Leaders, Members involved
pre-sales and solutioning teams, and Delivery Leaders involved in account growth
Key Focus Areas
Understanding the
world of customer
(KYC and KYCC)
The 3 Eras of
Communication
Develop a Mind-set of
consulting and
relationship building
Learning Probing
Techniques
Journey of Transaction
approach to Consultative
to Enterprise
Developing
Assertiveness skills
Understanding the
buying process & needs
of various buyer types
Cause &
Effect Analysis
Buyer Types: User,
Economic, Technical
and Coach
Speakers
Srilekha Madhav Yogesh Agiwal
is an internationally recognized facilitator with experience of doing sessions across geographies such as UK, Middle East, US and India She has supplemented her commercial and behavioural education with practical experience and extensive travel making her a valuable resource to coach and train middle-level and senior level leaders. She is certified on Purple Negotiation and serves as a senior facilitator at Crossover Leadership Partners is an internationally accomplished professional with 18 years in IT Business and 9 years in Leadership Development. On the IT Business side he successfully delivered large programs across geographies for fortune 500 clients and the only leader so far at Wipro to be awarded two times “Best People Manager Award” by Azim Premji. Currently he is the Founder & CEO of Crossover Leadership Partners.
For more information or help with Registration please write to us at
+91-9030032711      |   info@hysea.in    |       www.hysea.in